Safe, secure and reliable operations
Our rigorous quality processes deliver work of the highest possible standard
All Auxilio Associates are full time employees holding UK law degrees and are managed by our experienced Head of Legal Services. Every project benefits from quality control, assurance and a standard Two-Step QC Process, which sees work checked first at our Service Delivery Centre, then again by one of our QC team. Various KPI’s are also tracked and reported, including time spent per document, changes made or tracked and error rates so you have a full picture.
How it Works
Project Team
Project Manager
Your UK-based primary point of contact will manage onboarding, scope requirements and oversee the project.
Team Leader
A UK-qualified lawyer
will supervise associates performing the work.
Associate
One or more associates will perform your work from our service delivery centre.
Example Project Flow
Onboard
Establish requirements, develop playbooks, review SLA & budget.
→
Review
Associates review documents as per agreed scope of work.
→
Escalate
Escalate any issues requiring client intervention.
→
Revise
Revise documents based on your feedback.
→
Control
Output through quality control.
→
Deliver
Final output delivered.
Systems and security
We can use your systems or deploy our own.
Regardless of your choice, we know your information is extremely sensitive so we offer a multi-layered approach to safety and security.
We carry out all work securely via the ISO27001, SOC-1 and SOC-2 certified Microsoft Azure Virtual Desktop. We host data in the Azure cloud in the UK on secure Microsoft servers.
This provides an extra layer of security encompassing document download/access restrictions, IP based restrictions, firewall, malware protection and daily backups.
Whether we use Moxo or your system, we carry out all work securely via the ISO27001, SOC-1 and SOC-2 certified Microsoft Azure Virtual Desktop. We host data in the Azure cloud in the UK on secure Microsoft servers. This provides an extra layer of security encompassing document download/access restrictions, IP based restrictions, firewall, malware protection and daily backups.
Auxilio’s delivery centre is Cyber Essentials certified, reflecting our commitment to robust cybersecurity standards.
We leverage Microsoft’s ecosystem to manage and secure our operations, including device management through Intune, encryption with BitLocker, and threat protection via Bitdefender.
These tools form part of a comprehensive approach to information security, giving our clients confidence that their data is handled with the highest levels of care and protection.
Award Winning Legal Outsourcing
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‘Supporting the Industry’ Award Winners
Modern Law Awards 2025
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Shortlisted For ‘Innovation in Service Award’
British Conveyancing Awards 2025
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‘Start-Up Service Provider of the Year’ Award Winners
British Conveyancing Awards 2024
