Privacy Policy

Last updated: December 29, 2022

This Privacy Policy provides you with full details about Auxilio Limited (“We/”Our/Us”) policies and procedures on the collection, use and disclosure of your information when you use Our site and tells you about your privacy rights and how the law protects you.

By using Our site, you agree to the collection and use of information in accordance with Our privacy policy. This privacy policy aims to give you information on how We and/or Our affiliated entities collect and process your personal data through your use of Our site and through our business activities.

This privacy policy applies where GDPR is applicable to Our processing of personal data. We are not responsible for the privacy or data security practices of Our customers, which may differ from those set out in this privacy policy.

Our site and services are not intended for children and we do not knowingly collect data relating to children.

1.     Third-party links                                                                          

Our site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave Our site, we encourage you to read the privacy policy of every website you visit.

2.  What personal data do we collect?                                           

We may collect, use, store and transfer different kinds of data as follows:

Personal Data:

Personally identifiable information that can be used to contact or identify you.

Usage Data:

Usage Data is collected automatically when using Our site.

Usage Data may include information such as your device's internet protocol address (e.g. IP address), browser type, browser version, the pages of Our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies:

We use cookies and similar tracking technologies to track the activity on Our site and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our site. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of Our site.

  • Web Beacons. Certain sections of Our site and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

3. How we collect your personal data                                              

We use different methods to collect data from and about you including through:

a)    Direct interactions. You may give Us your Identity, contact and financial data by filling in forms, by corresponding with Us by post, phone, email or in person; and 

b)    Automated technologies or interactions. As you interact with our website, We will automatically collect technical data about your equipment, browsing actions and patterns.  by using cookies and other similar technologies. We may also receive technical data about you if you visit other websites employing Our cookies.

c)    Third parties or publicly available sources. In some circumstances, We also collect, or our partners provide Us with, publicly available information which may contain personal data that you have published or that has been made available online. The way in which Our partners collect this is detailed in their own privacy policies, available on their websites. 

4. How we use your personal data

We will use your personal data in the following circumstances:                                                              

To provide and maintain our site: including to monitor the usage of Our Service.

To manage Your Account: to manage your registration as a user of Our site. The personal data you provide can give you access to different functionalities of Our site that are available to you as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contracts undertaken with or through Us through Our site..

To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide you with news, special offers and general information about other goods, services and events which We offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

To manage your requests: To attend and manage your requests to Us.

For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by Us about Our site is among the assets transferred.

For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns and to evaluate and improve Our site, products, services, marketing and your experience.

5. Who do we share personal data with?

We may share your personal data with the parties set out below only for the purposes for which the personal data was collected.

a)    Affiliates: Our affiliates or related entities including Our affiliates located outside of the UK and the European Economic Area (EEA).

b)    External Third Parties:

  • Service providers based in or outside of the United Kingdom.

  • Professional advisers including lawyers, bankers, auditors and insurers based in or outside of the UK.

  • HM Revenue & Customs, regulators and other authorities based in the UK and the EEA (as applicable) who require reporting of processing activities in certain circumstances.

With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

With Your consent: We may disclose your personal information for any other purpose with your consent.

c) For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Our assets, financing, or acquisition of all or a portion of Our business to another company.

6. International transfers of personal data

We may share your personal data to any of Our affiliates. This will involve transferring your data outside the UK and the EEA.
In such cases We ensure a similar degree of protection afforded to it by ensuring at least one of the following safeguards is implemented:

a)    We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the relevant data protection authority; and

b)    Where We use certain service providers, We may use specific contracts approved for use in the UK (or the EEA as applicable) which give personal data the same protection it has in the UK (and the EEA as applicable).

7. How we keep your personal data secure

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on Our instructions, and they are subject to a duty of confidentiality.

8. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

a) Request access to your personal data (commonly known as a "data subject access request").

b) Request correction of the personal data that We hold about you.

c) Request erasure of your personal data. This enables you to ask Us to delete or remove personal data where there is no good reason for Us continuing to process it.

d) Object to processing of your personal data where We are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.

e) Request restriction of processing of your personal data. This enables you to ask Us to suspend the processing of your personal data.

f) Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.

g) Withdraw consent at any time where We are relying on consent to process your personal data.

We may need to request specific information from you to help Us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up Our response.

9. Retention of Your Personal Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our site, or We are legally obligated to retain this data for longer time periods.

10. Transfer of Your Personal Data

Your information, including personal data, is processed at a place where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of your country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate

11. Security of Your Personal Data

No method of transmission over the Internet, or method of electronic storage is 100% secure. Whilst We strive to use commercially acceptable means to protect your Personal Data, We cannot guarantee its absolute security.

12. Changes to this Policy                                                             

We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us:

If you have any questions about this Privacy Policy, You can contact us: